Charter of Rights
Our Services
Contact Info
Email Address
admin@housing4you.co.uk
Phone Number
0121 850 985
07732 190 903
Location
Birmingham, UK
Housing4you has adopted the charter of rights.
At Housing4you, we prioritise fundamental rights for residence of supported exempt accommodation. This includes the right to decent living conditions, ensuring a comfortable and secure environment. We uphold the right to security of property, acknowledging the importance of residents’ belongings. Information transparency is a key aspect, guaranteeing residents access to details about their supported entitlement. Feeling safe and protected is a core right we promote as well as fostering a secure atmosphere. Additionally, residents have the right to seek advice and assistance, reinforcing our commitment to their well-being and ensuring a supportive community.
Your Individual Rights
To be given respect as an individual
- To be treated with dignity
- To have status, regardless of disability
- To be given access to services and resources
- According to individual needs
- Not to be discriminated against
- To be a partner and be consulted and fully
- Involved in decisions
- To accept or refuse a service
Your Information
- To receive information about Larchwood Care prior to admission
- To comment upon, complain about and participate in the quality of care received
- You may choose to have a relative, friend or advisor to represent your wishes and ensure your rights are protected
- To be advised of the services available to you and the implications of refusing a service
Your Responsibility
- To take part in planning and reviewing care
- To consent to, or refuse a service, subject to consideration of your own health, welfare or safety or that of other residents – subject to your legal status
- To make financial contributions toward the cost of your accommodation
Your Confidentiality
- To know the information given to, or received from you will be relevant, accurate, kept secure and will be treated confidentially
- To know that this information will be obtained fairly and carefully, held only for lawful purposes and not used or disclosed to a third party without your consent
Your Healthcare
- To choose your own medical and dental practitioner
- To receive health and social care services
- To know that any medication is given on the instruction of a registered medical practitioner
Our Mission is to empower people and therefore everything we do is person-led.
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